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      Descartes Systems

      Engaged employer

      Descartes Systems reviews

      Customer Service Representative - Customer Service Representative Descartes Systems Employee Review

      3.0
      21 Oct 2023
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Your evaluated by a team in the company and if they want you you'll interview with that manager. Team I was with were nice. Customer service was straightforward but lacking in up to date documentation. Benefits were instantly approved, no issues.

      Cons

      Customized CMS lacked common ticketing features. No clear direction of company. No obvious means of advancement

      Explore other reviews about Descartes Systems

      5.0
      18 Jun 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Wide product offering Lots of existing customers Financially stable

      Cons

      Descartes has grown and as a result has appropirate checks and balances within processes.

      1
      4.0
      25 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great coaching, nice people, interesting solutions

      Cons

      Not a lot of growth

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