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Destination Pet

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Unsafe Conditions and Poor Management - Kennel Attendant Destination Pet Employee Review

1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Managers were flexible with scheduling, able to move up ranks quickly

Cons

Building was falling apart and coorporate/management did not seem to care. Kennel doors were literally rusting off. I was a full time employee brought in in September and by January I was maybe getting 8 hours a week "because it was slower season" but was given no comuncation beyond that as to why I went from 40 to 8 hours in a matter of a week. At the same time they were hiring and training new staff members for when it would pick back up in the spring but cut current employees hours to give them to new hires. Manager also would barely ever be in building even when we were short staffed and saying there were multiple call outs, also would not assist with "caution" animals and left those to the kennel attendants. I worked for the facility before being owned by Destination Pet and the change in ownership was also not made clear to the patrons who expected the same quality care. Dog Daycare was a joke, dogs were kept in a converted 3 car garage for 8 hours with no outdoor time or at minimum fake grass. Daycare staff would be 1 employee to 25+ dogs which is incredibly unsafe. Complete lack of organization, patrons belongings would go missing constantly.

Explore other reviews about Destination Pet

5.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Everything is amazing about here

Cons

Dp is disconnected from it’s employees and their needs, buying to many facilities and not maintaining them

1.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

a few discount on pet services SOMETIMES

Cons

Destination pet is a disgrace of a company, they are greedy and disconnected from their employees and customer base. They claim to care about your pets, but every action says otherwise. They keep facilities as understaffed as possible to keep wages low, leading to burnout and mass exodus of employees, and rushed, untrained new employees scrambling to fill the spots. All this for a barely survivable wage. I worked at Animal Tender in Utah, and it was absolutely miserable. Staff was barely holding on trying to maintain the bare minimum, and pets were suffering as a consequence. Since I've left, several pets have become sick, and at least one pet has passed away due to unsanitary conditions. The managers are trained to ignore employees and simply shove as many pets into the facility as possible, all for profit. The district manager at the time was Julia. We tried to tell her time and time again we needed more staff and resources, and she only cared about "optimization", she tried to placate us with a "gratitude seminar". It is so painfully obvious that upper management has never done an honest days work in a boarding facility, and would be completely over their heads if they tried, absolutely no clue to the amount of real work it takes to run a facility. They only care about numbers and profit. Never again in my life will I EVER board my pets at a Destination Pet facility.

4
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