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      Great Company overall - Lead Collections Specialist Discover Employee Review

      5.0
      17 Jan 2024
      Lead collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, pay, time off, flexibility, great work environment, generous to customers, online procedures, coaching

      Cons

      HR during hiring not clear, no hr presentation, training or discussions was disappointing.

      Explore other reviews about Discover

      5.0
      18 Jun 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      7 Jul 2026
      Collections specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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