Good first collections job - Senior Representative Collections Discover Employee Review

4.0
22 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Pleasant atmosphere, the night shift was nice hours with the exception of mandatory early morning weekend shifts. pay was good and lots of bonus incentives for large accomplishments as well as giveaways etc.

Cons

Change can be good but teams, tactics, rules and procedures are constantly changing which causes quite a bit of confusion throughout various levels. Often management can't keep up to date enough.

Explore other reviews about Discover

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The best company I have ever worked for.

Cons

No cons for me besides the merger

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

Cons

Its collections the call flow process.

See reviews by: Helpful|Rating|Date|All