Only worth it if all you want to do is work - Customer Service Representative Dnata Employee Review

3.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

You get more if you work more. Decent employee discounts on most things. Platinum card. Flight discounts. Yearly bonus.

Cons

Bye to your social life and free time especially if you're full-time. Shift system is bad compared to Emirates and can be taxing over time. No off days on public holidays, although you get compensated for it, but it's not worth it in my opinion. You have to bid for your annual leave and it can be rejected. Dealing with a lot of clueless passengers can be really stressful.

Explore other reviews about Dnata

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Just about unlimited overtime during peak season

Cons

Have to work in all weather conditions and managers have less power over schedules and pay. It’s really all cooperate that handles that

1.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Theres no pros to working here. Literally not one.

Cons

Where do I start? First, whoever does the hiring sells you a dream and how it’s such a great place to work and of course I know working isn’t supposed to be fun and you’ll enjoy it, but it should at least be bearable. At this company it’s not. They overwork you and underpay you severely. The GM would even tell you to do work that’s completely unrelated to your dept. HR is deplorable. I had to interview with a director of HR, and he was sitting in his backyard, feet plopped up on his table, leaning back, and conducting an interview. He couldn’t even answer my questions clearly. The GM was decent but that whole company is just awful. The benefits are horrible, HR always has an attitude and it’s just not an ideal place to work. Only accept this job to build up your experience and get out.

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