Uneven Experience - Anonymous employee Docusign Employee Review

3.0
12 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The product has a lot of use cases for businesses and individuals. - There are a lot of smart people at DocuSign and most want to do the right thing for customers. - If you work in the right group (or for the right manager), things are usually smooth and easy.

Cons

- If you aren't in the right group, things might not be very smooth and it is easy for your group to get lost in the general shuffle. - Plans are often abandoned or not followed through with little or no explanation, rather than being adjusted or examined. - Other Glassdoor reviews have comments about communication or cooperation issues being caused by "growing pains" or rapid growth, and having statements like that consistently show up for more than a couple years usually means that they aren't just growth issues but real cultural problems.

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Docusign Response
9y
Thanks for your note and hope you are happy in your next gig. We took your suggestion to heart. Our new CEO held a series of smaller town hall sessions with employees from different groups around the company and the Q&A session showed that he is quite comfortable with transparency and lively authentic discussions. He plans to continue these.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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