A great company to work for! - Technical Support Representative II Docusign Employee Review

5.0
22 Mar 2017
Recommend
CEO approval
Business outlook

Pros

This is a very dynamic environment and everything is moving all the time. It is very motivating to work in this kind of environment. The people are passionate about the product which creates a positive environment to work in and makes you more motivated. The careers opportunities are huge because everything is in development and you have your chance to do something different if you want to as people will listen to you.

Cons

Because the company is still quite new (especially in EMEA), most of the time the processes don't exist and you have to create them from scratch. This is at the same time a good opportunity but it can make things a bit messy.

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Docusign Response
9y
Thanks for the review. Glad to have you on board.

Explore other reviews about Docusign

5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

They are great in Managing their Employees

Cons

They are far away from me

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Docusign Response
1mo
We're happy to read your positive feedback about your time with us as a Data Analyst. Your review is appreciated!
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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