Best place to work! - Account Manager Docusign Employee Review

5.0
9 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Amazing company culture - the work/life balance is real and managers remind you to be balanced! But what's also great is how fast-paced and productive my days are working here. There's never a dull moment - it's stimulating, exciting and procedures and processes are clear and defined making the day to day super efficient. I just love my job at DocuSign!

Cons

I really can't think of any - there's a lot of work and hopefully that will lesson as we add more players to the team. However, it's very manageable as long as you prioritize.

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Docusign Response
8y
Most managers are really attuned to work/life balance and understand that we all need time off and balance to re-energize to achieve what we want to achieve. Nice to hear you have found that to be true on your team. Thanks for sharing that point.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
3w
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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