Best place to work in 21st century - Anonymous employee Docusign Employee Review

5.0
20 Oct 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

DocuSign is an amazing employer with the right people in the right places. I have the feeling, that DocuSign deeply cares about their employees and does everything to ensure employees have everything they need. This does not only count during the current pandemic, rather is my overall experience.

Cons

The only thing I can think of is that the benefits in the US differ from the rest of the world, so I'd be great if you could align this.

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Docusign Response
5y
Thank you for taking the time to write a review. Right people, right places. That's important especially as we scale. It's exciting to see some of the promotions as well as new additions to the team. So glad you see that.

Explore other reviews about Docusign

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance, good people, supportive culture

Cons

Not too much innovation development, Not too interested in in house ML/Ai features

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Docusign Response
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Mostly nice people, dedicated to their specific roles.

Cons

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

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