You can always do it better - Head Chef/Sous Chef/Chef De Partie Doyle Collection Employee Review

2.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

H.O.D is respectful and even if it's a busy service don't shout at you, always remains calm, and treat you like a Person

Cons

Management don't care about subordinates, obsolete and outdated equipment in the kitchen, basic equipment broken down by some unskilled chefs that is not repaired promptly making difficult to get Mise en place done for service in a daily basis, HR not willing to listen employees suggestions

avatar
Doyle Collection Response
1y
Thank you for sharing your feedback on Glassdoor. We appreciate hearing from employees about their experiences. We take feedback seriously and use it to continuously improve our hiring process and the employee experience. If you would like to discuss your concerns further, please feel free to reach out to me directly. We value your input and are committed to creating a positive experience for all our teams. - sharron_marsh@doylecollection.com

Explore other reviews about Doyle Collection

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Cons

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
avatar
Doyle Collection Response
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Cons

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
avatar
Doyle Collection Response
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
See reviews by: Helpful|Rating|Date|All