Cons outweigh the pros and there are more cons each week - Employee Drake Software Employee Review

2.0
19 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Little to no micromanaging Great coworkers Remote options Somewhat flexible scheduling

Cons

Lack of transparency from C-suite No established structure/organization chart Not a good place for women. Merit raises and promotions are typically reserved for men. Recent layoffs and reorganization has meant that the technology division has nearly no women left, and when they do hire people (and they typically only hire in VP and SVP roles) they only hire men for these roles. Not only in technology but all recent management and higher hires have been men. It is not diverse in other ways. For example, in this company of about 1000 people after their merge there is only 1 African American employee in a role of director or higher. They have also removed several of the benefits that they sold this job to people on. For example, vacation time that you can accrue and rollover and get paid out on is gone. Weekly pay was sold as a benefit but they changed it to biweekly. They reduced the number of insurance plans available. My deductibles are sky high and unaffordable now. They used to provide weekly lunches during tax season and took that benefit away. Since the executive team was changed, layoffs happened, and benefits were cut, the company culture has begun to deteriorate as well. The thing that drove me to write this instead of keeping it all to myself was the fact that on top of all of the other negativity, this company defaulted on their payroll for all full time employees on January 19 2024. But they still expect employees to work even though they are not paid. The company did not make any attempt to help out the employees who were affected by this and have overdrafts or bills they cannot pay. They have also announced that for employees who have accrued PTO before the switch to unlimited/unsavable time off, they will pay out only 40 hours that you have EARNED but no plans on paying out the rest that you have EARNED, but "maybe" after tax season is over.

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Drake Software Response
2y
We appreciate your feedback, and we want to address some of the concerns you have raised. We value our female employees and recognize that they are critical to our success. Drake Software is dedicated to maintaining a workplace that allows all employees the opportunity to excel regardless of their gender. All employees have received pay, and all employees continue to receive pay for all time worked. We also understand the importance of strong communication and we continue to identify ways to connect with our employees.

Explore other reviews about Drake Software

5.0
29 Sept 2024
Recommend
CEO approval
Business outlook

Pros

You get to make your schedule based on your availability. The training is continuous and up-to-date. The supervisors were available to assist you with customer calls. You get full access to all software for training and learning.

Cons

They monitor your time and are very strict with breaks and lunches. Be humble. Ask for help to answer a customer question. You are responsible for all follow up calls to customers. Customers follow up calls can only be made when authorized. You are responsible for keeping the call que flowing..

1.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote. The company provided necessary equipment.

Cons

Equipment did not work well. There appear to be no women in management. The biggest thing, and I cannot stress this enough, was the EXTREMELY poor communication. I actually dug around to make sure there wasn't some other application or Teams group I hadn't gotten access to for internal communications, because I felt so uninformed and unprepared for the position based on how little information was available. I understand that most companies' biggest issue is lack of communication, but these folks really seem to take pride in it.

1
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Drake Software Response
4mo
Thank you for sharing your experience. We value the opportunity to hear different perspectives.
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