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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Good place to work overall - Customer Success Manager EF (Education First) Employee Review

      4.0
      14 Oct 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment, travel perks, good office

      Cons

      Low pay, certain parts of company are better to work for than others

      avatar
      EF (Education First) Response
      7mo
      Thanks for taking the time to share your experience as a Customer Success Manager in our Boston office! We’re glad to hear you’ve enjoyed the travel perks and office culture at EF. We appreciate your feedback on compensation—every year, we work to evaluate our compensation packages to make sure they are benchmarked with our industry.

      Explore other reviews about EF (Education First)

      5.0
      20 May 2026
      Sales and admissions coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Fun place to work at. Lots of opportunities especially early on in a career.

      Cons

      Sometimes salary is not as competitive as other places in Boston area.

      avatar
      EF (Education First) Response
      1mo
      Well this is what it's all about! Early career opportunities while having fun along the way is a big part of what we hope people experience working at EF, and we are happy to hear this in your reflection. Thank you for sharing your note on compensation as well. We review our compensation packages regularly to make sure they align with our industry standards, and we appreciate your perspective on that.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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