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      EF (Education First)

      Engaged employer

      EF (Education First) reviews

      Travel opportunities, but parking and roles are lacking - Customer Success Manager EF (Education First) Employee Review

      3.0
      15 May 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Travel, office life, remote for 1 day

      Cons

      No more CSM roles, need parking

      avatar
      EF (Education First) Response
      1mo
      Thank you for your review, and for sharing your experience as a Customer Success Manager in the EF Austin office. Our Sales and Customer Success structure continues to evolve as we grow, and that growth would not be possible without our dedicated team members. If you’d like to talk through what this means for your career path, we’d encourage you to connect with your manager or your Recruitment and Employee Development team. Also, we continue to look for more convenient parking options available to staff and appreciate the note about this.

      Explore other reviews about EF (Education First)

      5.0
      27 Feb 2026
      Housing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Opportunity for quick advancement - Trainings for new managers - Culture of innovation and entrepreneurship - Global connections; opportunities to travel - Fast-paced work environment - Friendly, supportive teams

      Cons

      - Low pay (industry) - Burnout / overworked during peak seasons

      avatar
      EF (Education First) Response
      3mo
      Thank you for sharing your experience! We’re glad to hear you’ve found opportunities for early career development, leadership training, and global connection during your time at EF. Creating a vibrant culture where colleagues can learn from one another and grow quickly is something we care deeply about. We also appreciate your perspective on compensation and workload during busy seasons. Supporting our colleagues’ limitless potential while helping them make a real impact through their work is important to us, and feedback like yours helps us continue to reflect on how we support our teams.
      4.0
      2 Jun 2026
      Tour leader
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

      Cons

      Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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