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EF (Education First)

Engaged employer

Nice people, strong culture - Finance EF (Education First) Employee Review

2.0
15 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Mostly encountered nice people. Very extroverted people might like the company culture.

Cons

Was forced to do the company dance in front of camera. Politics were present in the workplace. Pay was below average of location.

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EF (Education First) Response
3y
Thanks for your review. It is nice to know you enjoyed working with your colleagues during your time at EF. We are sorry to hear, however, that you were forced to do a dance. A team member should never be forced to do something they feel uncomfortable doing. In regards to salary, we are continuing to review our compensation structure to ensure we are offering competitive packages within our sector. We wish you the best in your future career.

Explore other reviews about EF (Education First)

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF (Education First) Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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