Peggiore esperienza lavorativa - Language Consultant EF Education First Employee Review

1.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

ambiente giovane, si cerca di instaurare un rapporto umano tra colleghi dato che con il management non c'è.

Cons

ambiente di lavoro tossico con un Management che ti considera solo un numero, non c'è per nulla attenzione sul dipendente. Se oggi vendi 100 e domani fai 20, per loro sei nessuno, non gli importa di capire se ci sono difficoltà o imprevisti. Pur di vendere, quindi, alcuni colleghi "rubano" pratiche di altri colleghi e durante le consulenze omettono alcuni dettagli (importanti) ai clienti per evitare che poi la vendita non vada a buon fine, non è da meravigliarsi se poi si ricevono tante lamentele e cancellazioni dei clienti. L'azienda ti impone di fare straordinari (anche nel weekend) a loro non interessa che tu abbia una vita privata, se non puoi fermarti di più a lavoro per vendere di più, non sei valido. Una delle peggiori esperienze lavorative, trattano i dipendenti come pedine con contratti brevi e sei fortunato se ti dicono se rinnovano qualche settimana prima. Se invece non vieni rinnovato, nessuno ti da una spiegazione nè ti viene comunicato, semplicemente lo deduci dal silenzio. Si lavora sulla quantità e non sulla qualità, dimenticandosi che i clienti sono dei ragazzi minorenni. Anche i benefits variano in base alla tua performance, quindi all'interno della stessa azienda c'è chi ha buoni pasto e chi no.

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EF Education First Response
2y
Thank you for providing our team with this feedback. We are sorry to hear that you had a negative experience. We strive to ensure our team members feel supported, are adequately trained, and maintain a healthy work-life balance. However, your experience is important to us. Please feel free to reach out to hr@ef.com so that we can learn more about your situation. We wish you all the best in your future career.

Explore other reviews about EF Education First

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good training, good communication especially for a remote position, flexible, great management

Cons

Scheduling and staffing effectively could be challenging due to unpredictable nature of emergency response, which caused both understaffed shifts and overstaffed shifts. In addition, phone-based customer service can be emotionally challenging - customers in stressful situations can often be difficult to deal with.

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EF Education First Response
1mo
Hearing that the training, communication, and management stood out, especially in a remote setting, is really meaningful. Thank you for sharing! As you mentioned, the nature of emergency response is inherently unpredictable. Our phone-based support in high stress situations can be central to defining the experience for travelers, and the people who handle it are a big part of that. We’re proud of the team you were part of and hope the skills you built here continue to serve you well.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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