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EF (Education First)

Engaged employer

Sales team was mismanaged and lacked structure - Tour Consultant EF (Education First) Employee Review

3.0
6 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Anyone below the leadership level is fantastic to work with, and I love the friends I've made here. I was able to travel abroad for a week+ a few times throughout my time here. The company also had a decent health insurance plan.

Cons

They're going back to 4 days in-office, which costs a lot for Boston commuters. The pay is poor compared to other sales positions in Boston. You will work 15 jobs in 1 in my experience. The management team also did not listen to those of us that actually spoke to the customers, and made decisions that didn't seem like they aligned at all with what we asked for per the customers.

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EF (Education First) Response
11mo
Thank you for taking the time to share your experience. We’re glad to hear you valued the travel opportunities, benefits, and relationships you built during your time here! We’re sorry to hear about your concerns with management and workload, and we encourage you to reach out to hr@ef.com so we can learn more. At EF, our business is built upon bringing people together across borders and cultures, and we want to make sure our offices can reflect that. We encourage any current employees to reach out to their manager or Recruitment and Employee Development (RED) Team if they want to discuss our in-office policy further.

Explore other reviews about EF (Education First)

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Opportunity for quick advancement - Trainings for new managers - Culture of innovation and entrepreneurship - Global connections; opportunities to travel - Fast-paced work environment - Friendly, supportive teams

Cons

- Low pay (industry) - Burnout / overworked during peak seasons

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EF (Education First) Response
3mo
Thank you for sharing your experience! We’re glad to hear you’ve found opportunities for early career development, leadership training, and global connection during your time at EF. Creating a vibrant culture where colleagues can learn from one another and grow quickly is something we care deeply about. We also appreciate your perspective on compensation and workload during busy seasons. Supporting our colleagues’ limitless potential while helping them make a real impact through their work is important to us, and feedback like yours helps us continue to reflect on how we support our teams.
4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You get to choose your tour and recruit the students you want to bring. The paid chaperone ratio is 6:1, so it is very manageable. The tours are great and the local experts are wonderful.

Cons

Company support is variable. There is high turnover and new consultants are very sales motivated and don't always get the nuances of your school or community group. I have had some WONDERFUL concusltants, but they have always been promoted before I get to work with them again.

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