ServiceNow Help Desk, HxGN EAM, Mailroom Ops & Porter/Rigger Manager - Administrative Services Supervisor ESFM Employee Review

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Mid-paced & customer-facing. Database & GUI driven. Not a call-center environment, but vital to Client-Contractor relationship. Freedom to work hybrid, as needed. GxP facility, so training is expansive & up-to-date.

Cons

Wear many hats, responsible for vastly different aspects regarding subordinates & their daily/special tasks. Pay below average, due to stand-up costs & developing job opportunities while on-site. OJT almost up to par, but needs furthering via seminars, certifications.

Explore other reviews about ESFM

5.0
2 Feb 2025
Recommend
CEO approval
Business outlook

Pros

All the staff members are great and caring good pay hours are great can't beat this jobs I will tell anyone to apply if they are looking for a great job environment.

Cons

No cons all good things to say

4.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefit options Flexible 401k contribution amounts Company wants to hear how they can improve I loved my manager and my direct leadership team Great work-life balance (no real overtime and when you are off people don't bother you)

Cons

Career advancement was good when I started but has become pretty stagnant (there are a lot of entry level positions or upper management but not much in between) Hiring process has become too long

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