A good strong company with good employees - Operations Manager Epsilon Employee Review

4.0
23 Nov 2020
Recommend
CEO approval
Business outlook

Pros

When dealing with such a massive company like Epsilon it's hard to get an accurate review. Not only do things differ from business line to business line but they also differ from office to office and team to team. I am lucky enough to be on a great team with good managers and good employees. There is opportunity for growth and promotions if you work hard. Turnover on my team and the teams I work with is extremely low. That isn't the case for every team or every business line though. The pay and benefits are good, not out of this world but when coupled with the work/life balance they're good. The transparency from upper management and sales strategy are also good. The highest levels of management actually share their sales and market strategy with the employees. They are honest when things are going well and also share when the wrong choices were made and what steps are being taken to improve things.

Cons

The benefits (HSA match, healthcare coverage/cost, 401k match, etc) were downgraded a bit when the previous owners (Alliance Data Systems) sold to the current owners (Publicis). Certain teams will try and pawn their problems off onto you.

Explore other reviews about Epsilon

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
1w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
1.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no "Pros". Company is getting driven into the ground, quickly. Unlimited FTO - sure nice if you EVER get to take time off

Cons

Employees have been strung along last year (2025), told there would be Merit Increases -- should have been in March 2025 (didn't happen); then we're told it would be in July 2025 (didn't happen); then we're told would have a meeting in Sept 2025; there was a All Hands call and we we're told ONLY Top Performers would get a BONUS, and no one else. Then, in Jan 2026, there was money Allocated for FULL Merit Increases for April 2026. NO Senior Mgnt Communication. It's the end of March 2026 and we are told from our Managers (NOT Senior Mgnt) that there would NOT be any Merit Increases, supposedly "tabled" until July 2026. Time will tell.

7
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Epsilon Response
3mo
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
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