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      Equinix

      Engaged employer

      Equinix reviews

      Client Services - Client Services Manager Equinix Employee Review

      3.0
      5 Sept 2017
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home as needed. Really great perk for families. Fun Events throughout the quarter.

      Cons

      - Because the department isn't taken seriously the position is for more a college grad. - No true voice within the company. -Like most companies this company is sales driven. The client services department simply exists within the company versus having an actual voice.

      avatar
      Equinix Response
      8y
      Working from home is indeed a great perk. We do our best to pay at fair market value and we are constantly reevaluating roles and salaries. Sorry to hear you didn't feel your group has a voice. As you may know, one of our core values is "Speak up. Step up." We hope you'll take this to heart and let your manager know your concerns.

      Explore other reviews about Equinix

      5.0
      15 Jun 2026
      Data center technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Company is strong financially. No chance of layoff. Many opportunities to work overtime if you want extra hours.

      Cons

      Very busy, they need to hire more people.

      2.0
      7 Jul 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people in various internal roles.

      Cons

      CRO and Senior leadership failed with execution of their CS REORGANIZATION! They laid off exceptional and tenured talent who were either not replaced or new job requisitions filled with external candidates. Upon making internal employees aware of layoffs, they did so in such a callous manner with complete disregard for humanity. It was literally appalling and disgusting! The ‘Magic of Equinix’ (I belong. I matter. I feel safe.) is no longer present and hasn’t been for over two years. No work life balance. Everyone is just a number so why be an over achiever in such an awful space. Morale is lower than ever!

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