1.0
13 May 2021
Former employee, less than 1 year
Luton, East of England, England
Recommend
CEO approval
Business outlook
Pros
Basic salary and bonus structure are decent. Training provided by the company for new starters is exceptionally good. HR team in company head office are outstanding.
Cons
Expected to work 10-11 hours a day with a 15 minute lunch break if you’re lucky (which you’ll spend at your desk). You’ll feel like you’re ripping customers off with APR typically sitting at over 100%. Constant jokes from management at customers’ expense, normally based on racist stereotypes and mocking accents. Bullying atmosphere promoted entirely by management. Sarcasm and sly insults are used as a management tool. Management also made consistent jokes about an employee’s hearing loss. Sexist remarks from management.