There has been a high turnover of staff, which appears to be directly linked to management behaviour and the overall working environment. The workplace has a toxic culture where bullying is often present and not properly dealt with. Management comes across as condescending and controlling, frequently treating staff as if they are incapable rather than supporting or developing them. Favouritism and cliques are very noticeable and strongly influence how staff are treated, leaving those outside the inner circle feeling isolated, unsupported, and undervalued.