Poor - Head Chef Fairview Hotel Collection Employee Review

Fairview was my first step in my career ladder after the pandemic, I was nervous young F&B assistant but I was nurtured and mentored by three of the best GMs and two exceptional Operations Managers. The Team in my Hotels were friendly and I always felt comfortable to approach Management with any issues that arose. I was promised a move to Front Office and this happened swiftly then I was progressed to M&E Coordination which I truly loved. I very much miss my job at Fairview and if I was offered to go back, I absolutely would. You also get food on shift, a great work/life balance and you can claim uniform expenses.

I would have liked to have been closer with Central Office in Stevenage and participated in more Sales activities but I was very junior in my role. Some Hotel infrastructure could be improved for guest satisfaction.

After franchising from Accor to Fairview several years ago, some of the benefits remained i.e. free staff meal while on duty, uniform provided and free accommodation within the UK at other Accor hotels.

Following on from the above Staff meals became really poor towards the end of my time at the hotel, it was no longer a benefit. Uniform budget became tight, so instead of the standard uniform supplier, we had to go and get the cheapest trousers, shirt, etc from Matalan. Cost cutting became the company's main target. Low staffing levels, no/little heating/lighting. Inferior guest products used in both bedrooms and public areas. No branded stationery Promotions are difficult, and wages remain stagnant even with the cost of living increase year on year. Fairview head office is based down in Stevenage. They refer to their selves as central support (it really is more like central dictation) The appointed directors are cliquey. Anything that takes place at one unit and is gossip-worthy and everyone knows. The directors lack the knowledge and experience to develop this infant company into anything worthy. The owners would do well to insert a more dynamic and experienced team to really drive its potential, but as the directors know where the skeletons are buried, it is extremely unlikely this will happen. I would not recommend this company to either friends or family, and would fight tooth and nail to prevent someone from taking a position.