Pros
I was in upper management with Family Video from 2003-2014 and loved my first 8 years with the company. The last few years on the other hand the company has completely changed there customer service standards and also core beliefs. They know that the end is coming and they now completely treat employees poorly. I left on my own terms last year because I could not stand to see how far the company had fallen. The management turn over is extremely high due to the low pay and extremely high expectations for someone paid 28,000 dollars a year. Managers have to work mandatory weekends, nights, and at least 50 hours a week but most managers are putting in 60+. I could keep going on an on about the low pay for part time employees, the way the company gets around giving paid breaks, the way employees work off the clock at times, the low morale in the company in whole, etc. etc. etc. I would just advise to really think twice before you consider a career with this company.
Cons
Please read the above statement. Way too many to list.