Give credit, where credit is due. - OneCall Customer Service Representative FedEx Employee Review

1.0
12 Jun 2008
Recommend
CEO approval
Business outlook

Pros

After 15 years, I can't think of one! OK, maybe one? The benifits are pretty good.

Cons

Quit and never go back. If, you do, you will be treated as IF you are a NEW employee. However, you can climb up the ladder faster with all that knowledge, but the pay will NOT!! The best job within FedEx where the pay is ok was a courier. After so many years on the road, my body couldn't keep up and so, i chose to quit instead of working as a CSR in the call center or in a BSC (pay cut to go in doors at FedEx) and at that time was not an option being a single parent.

Explore other reviews about FedEx

5.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Worked with my schedule and competitive pay

Cons

Driving in the snow and other poor conditions

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy to apply, fast to get hired (no interview process) and the pay

Cons

Very rude management, lack of care for safety, no drinkable water (all filters are in the red and have been since I started) They have cameras everywhere and are constantly watching you but say you can’t bring your own phone in because “people steal them”? There is junk everywhere. Lots of trash everywhere (employees drinks and food). They want you to work and eat on the line instead of giving you breaks to do so. They get upset when you use the bathroom or fill your water bottle even if you’ve been working for 3 hours straight but if you clock in at an area 2 min walking distance from your work area you’re “stealing time” I’ve noticed people of color get treated differently. The HR department has some of the most prejudice employees so there’s no real equality if you have conflict with someone. I’ve never been, but it feels like a prison to go in and out of the building and lastly you don’t work a consistent schedule. You leave when they say you can.

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