Pros
- The pay is alright, but not outstanding. Over the past few years I have seen new employees hired for less and less. - Schedule flexibility. Just ask for what you want to work, and you got it. Who cares if it screws over your co-workers. - Health benefits, even though last year they took away the middle tier, so the cost of mine doubled, even though I'm just a single adult.
Cons
Everything above, which COULD have been a benefit if FedEx has any idea on how to run their Office division. Since I started, I have seen the elimination of the 90 day pay raise, then monthly sales bonuses, and the cost of insurance skyrocketed. Now every day we get threatened to be fired if we don't sell enough "Products of the Month". Managers spend all day in the back offices, leaving the store even more understaffed than it already was. Meanwhile, the lower paid employees have to deal with all of the rude and entitlement centered customers at the counter and on the floor. Often I am left to work a Tier 1 center all by myself simply because the store has so much turnover that we have never been fully staffed by a long shot. I have seen 4 people be fired in less than a year, for questionable reasons. All of us are watching our backs to see who is next, there's no sense of job security. I took a job offer somewhere else for lower pay just to get away from this place.