No respect, no staff, not good if you want to have a life. - Customer Service Associate FedEx Office Employee Review

2.0
24 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Flexibility with scheduling was good at first. Job security is pretty good, of all the people who no longer work here, only 1 got fired and this is out of about 12 people who left within the last year or two.

Cons

Training is awful as in almsot non existent. Pay is terrible for the amount of work you are expected to do. Benefits are quite expensive and not very good as they were one year ago. Management is incompentent and never want to pull their weight or help out with scheduling gaps. Seniority means almost nothing where I work and they will change your schedule at the drop of a hat and not even tell you about it until they call and ask where you are. Too many audits and changes made on a weekly basis. Every other week it seemed we are being audited and you are expected to have eveything freakishly clean. Customers are also completely terrible to the staff. They will call you names, insult you and expect you to do everything for them without even trying to attempt it themselves.

Explore other reviews about FedEx Office

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Offers decent benefits and consistent work schedule,

Cons

High volume workload environment which can lead to feeling overwhelmed at times.

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