Not good may gradually be getting better FedEx did not know what they were getting into - Anonymous employee FedEx Office Employee Review

2.0
24 Nov 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good for college students flexible hours people can change schedules easily. Good benefits when they are frozen because of the economy.

Cons

FedEx did know what they were getting into when they purchased Kinko's they came in and tried to run the copy business like they run FedEx shipping by tracking and tracking with everything. They failed miserably at that and finally are trying to streamline and let us help customers. Getting back to the customer service rather then the busy work.

Explore other reviews about FedEx Office

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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