Was very excited about this job, but quickly learned it was not what I was hoping for - Member Services Representative Fetch Pet Insurance Employee Review
Consistent schedule
Decent pay
Decent benefits
Work from home
Cons
Very little support from management
Company routinely allows policyholders to call in and be verbally abusive to team members
Fetch Pet Insurance Response
8mo
Thank you for sharing your feedback. We appreciate you bringing these concerns forward. We’re reviewing ways to strengthen our support for team members and continue improving the overall employee experience at Fetch.
Consistent communication and follow-up throughout each step of the interview and application process. I always felt informed on next steps and appreciated the responsiveness from the recruiting team.
Cons
Overall, the experience was very pleasant. The only minor issue that occurred was a time zone miscommunication during scheduling, but I believe that was simply an understandable error on both sides.