Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Fidelity Investments

      Engaged employer

      Fidelity Investments reviews

      The remote prison - Customer Advocate Fidelity Investments Employee Review

      1.0
      23 Apr 2023
      Customer advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      - You can work remote (at least while I was there) - Onboarding is fun

      Cons

      - You are tracked by the literal second of each day every day - Every small, minute error is tallied, and counted against you - You are the public's punching bag for the company - You are constantly pitted in an impossible situation of not knowing the answer, while not being allowed to say so. You can try to seek help, but ultimately, you are not equipped for success - There are 0 opportunities to network as every second of your day is completey dedicated to being on the phone

      avatar
      Fidelity Investments Response
      3y
      Thanks for sharing your experience with us. We would like the opportunity to learn more about the concerns you raised. If you are willing to share more details with us, we can be reached at 800-835-5099 Prompt 2, 4, then 1.

      Explore other reviews about Fidelity Investments

      5.0
      1 Jul 2026
      Service solutions specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great compensation with potential bonuses

      Cons

      Uncertain advancement opportunities dependent on location

      5.0
      11 Jun 2018
      Qa engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

      Cons

      In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

      238
      See reviews by: Helpful|Rating|Date|All
      Related searches: Fidelity Investments jobs | Fidelity Investments salaries | Fidelity Investments benefits | Fidelity Investments interviews | Fidelity Investments conversations
      Fidelity Investments reviewsFidelity Investments Customer Advocate reviewsFidelity Investments review