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First Command Financial Services

Engaged employer

Worst leadership in 15 years - Banker First Command Financial Services Employee Review

1.0
6 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Can’t think of any. Bank used to be better place to work, but going down the toilet

Cons

Leaders have no clue that new people need to be trained, much less how to train them. We are drowning and no one cares.

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First Command Financial Services Response
6y
Thank you for sharing your feedback with us. I appreciate your long tenure with the company, and I'm sorry to hear about your negative experience. We recognize the importance of supporting our employees through strong and effective leaders. Leadership development is a top priority at First Command. We are committed to the successful cultivation of new leaders through efforts that include a structured development program for managers. We monitor our progress through feedback mechanisms like employee surveys and reviews on Glassdoor and other sites. This year First Command was named one of the Best Companies to Work for in Texas by Texas Monthly, the Texas Association of Business, Texas Society for Human Resource Management and Best Companies Group. This recognition was based in large part on results of an employee survey to measure the employee experience. We're committed to attracting and retaining talented people by providing our employees with opportunities to enhance their professional knowledge, develop leadership skills, and grow within the organization. And we are proud of the commitment and dedication of those who choose to be a part of this employee-owned company. Our Home Office employees in Fort Worth believe in and are genuinely committed to a higher calling serving America's career military families. I will be sure to make our leadership aware of your concerns so we can continue to bring positive change to the organization.

Explore other reviews about First Command Financial Services

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Nice people in the office

Cons

Pay is not that great

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