Good company - great product - difficult time - Account Manager Firstup Employee Review

4.0
7 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Great managers, long tenures of sales leaders, great product, fun customer base.

Cons

Slight disconnect between teams, lots of turnover lately

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Firstup Response
3y
Thank you for your feedback. We continue to work tirelessly to provide authentic and open communication, especially as we experience changes and growth. The CEO and entire ELT have offered personal 1-1 meetings with anyone that would like to meet. Please take them up on that offer if you have questions or would like clarification on recent changes. We also offer quarterly anonymous pulse surveys to gather your feedback. We are excited for the future at Firstup and are glad you are a part of the team.

Explore other reviews about Firstup

5.0
26 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Executive Leadership, Company Culture, Excellent Products, Good People, Communication is steller

Cons

It's a smaller outfit but growing. As long as you are willing to put in the work you have an opportunity to go far.

2
5.0
22 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I'm still new here, one month in. But I've had an outstanding experience so far. I sell a forward thinking product that solves real problems for organizations looking to communicate more effectively with their workforce. The leadership from the CEO on down seems genuinely interested in my success, the success of the overall team, and the customers using or considering using Firstup products.

Cons

I was initially hesitant to join this company because the Glassdoor reviews here were horrendous. Before I accepted the offer, I had a heart to heart with the hiring manager, CRO, and an account executive. And I'm so glad I did. They didn't make excuses about the low ratings. They explained how a year ago this company had some toxic leadership and people left. Since then, new leadership has taken over, and even though I didn't experience the "toxic days", I can tell things here are quite different. Just goes to show how critical leadership is to a company's culture and overall success. I don't regret joining Firstup at all.

6
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