1.0
15 Dec 2025
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Employee travel benefits. This location does nothing for their employees compared to other locations.
Cons
HR and senior leadership appeared disconnected from frontline realities and consistently prioritized VIP guests over employee welfare. Directors seemed more focused on cultivating social access through lunches and informal meetings with VIPs than on accountability to ownership or protecting their staff. Employees were left unsupported when issues arose, creating a culture where loyalty flowed upward but protection did not flow downward. The overall mentality felt transactional and dismissive, with employees treated as expendable rather than valued professionals, undermining trust, morale, and integrity within the organization.