Pros
The pay is very decent for what it is that you do. There is also a lot of training at the beginning, which I actually think went a bit too far in places but they do pay a lot of attention to making sure that you feel like you know what you’re doing when you get started. I have met some wonderful, kind people there that are all also very happy to lend a helping hand. The office is in Central London in a gorgeous building with lots of food options around. There is also a cafeteria with breakfast and lunch options. Lots of benefits as well, good health insurance for example. The atmosphere is competitive, you have targets you need to meet that also influence how much bonus you receive. I had colleagues who found this set-up highly motivating and enjoyed the challenge. For me personally this didn’t work, but I know some people would see this as a positive. I think there's also a lot of opportunity for growth, and someone that fits in with the culture will be able to progress quite quickly.
Cons
The best way to describe the day-to-day job itself, I would say, is regimented. You have very little flexibility around how you design your schedule. You are mostly assigned tasks, and are expected to complete them within a very quick turnaround. (There are actual graphics that I would review in my catch-up meetings to see how quickly I completed tasks and how many I completed). This set-up didn’t work very well for me, especially the idea that I have to be accountable for how I spend every minute of the working day. Each team works slightly different so I think it’s also dependent on that, but for me every minute counted (and I felt bad taking a 10-min coffee break during the day). On the other hand, I do know colleagues of mine didn’t mind this way of working. And the days did pass very quickly. Every minute you have something to do, and there’s always something you can do proactively as well. You won’t be bored, that’s for sure!