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      Genesys

      Engaged employer

      Genesys reviews

      Non existent employee experience - Manager Genesys Employee Review

      1.0
      27 Apr 2017
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work remotely when needed (depends on your manager)

      Cons

      For a company that preach customer experience, they completely missed the mark when it comes to employee experience. A lot of favouritism, values staff who can sweet talk but no real work, petty politics that divided team member within the department, finger pointing cultures by the leaders.

      Explore other reviews about Genesys

      5.0
      19 May 2026
      Vp marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Great environment. Lots of opportunity for growth

      Cons

      Not many. It's a fast moving place so people need to be comfortable with that.

      4.0
      1 Jun 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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