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      Genesys

      Engaged employer

      Genesys Reviews

      Compare reviews

      4.2

      82% would recommend to a friend

      (2,699 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      25 Sept 2017

      Lousy management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      High starting salary however very minimal increment. No career path for new hires. No follow up for on boarding program.

      Cons

      No transparency in performance appraisal and calculation of increment. Redundancy is not communicated properly to affected staff. Payment for unemployment was terrible.

      1.0
      27 Apr 2017

      Non existent employee experience

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work remotely when needed (depends on your manager)

      Cons

      For a company that preach customer experience, they completely missed the mark when it comes to employee experience. A lot of favouritism, values staff who can sweet talk but no real work, petty politics that divided team member within the department, finger pointing cultures by the leaders.

      Viewing 1 - 3 of 2,699 Reviews
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      Glassdoor has 3,031 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.