Some bad decisions... - Senior Manager Genesys Employee Review

2.0
7 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Benefits are competitive. Employees choose between a PC or Mac - thumbs up to that flexibility.

Cons

The meaning of the "take what you need" vacation policy varies widely. Some of my colleagues took several weeks every year, but reporting to a workaholic director/VP meant I could take very little time off. People weren't valued so much after Genesys bought Interactive Intelligence. In the massive layoff that followed, we saw upper management make some very poor decisions about who was let go. Politics played heavily in those decisions.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance Great product and customers

Cons

Promotions & growth are very slow in CIO org. Limited prioritization (more you know more work get assigned to you)

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