Dynamic growing company that is the leader in customer service. One of the biggest 10 Silicon Valley Software Companies - Sales Account Genesys Employee Review

5.0
22 Jul 2013
Recommend
CEO approval
Business outlook

Pros

One of the best kept secrets in Silicon Valley. Great management, fantastic culture, mid-sized, career growth opportunities, non-political, and fun. Genesys was hampered in its growth while part of a larger telecommunications company. It is now a 100% focused software company that is gaining market share and expanding its footprint rapidly. It has both premise and cloud solutions and does over $135M+ a year of cloud revenue. Genesys also is being very acquisitive with 4 major acquisitions over the past 12 months.

Cons

The Daly City weather is not great.

Explore other reviews about Genesys

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great place to work at

Cons

no thoughts at this time

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

PTO is very generous. Great work life balance. Excellent pay.

Cons

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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