Not what it was - Senior Manager, Operations Genesys Employee Review

tl/dr: make sure you always say yes, no matter how much the decision breaks things. *Empathy is a facade *Yes leaders making changes before they understand status quo *Late (and poor) cost of living increases despite company-wide performance being high *Department-wide layoffs *Inconsistent (or missing) messaging from leadership *Benefits team that is rude and disorganized *Chat/Q&A disabled on the last 4 company All Hands