1.0
26 Jan 2022
Former employee, more than 3 years
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
Genesys provides good benefits and has an open time off policy.
Cons
After the acquisition of Interactive Intelligence, engineers working on PureConnect were asked to continue working in it because Genesys needed to keep its revenue stream. But Genesys promised there would be opportunities for us to eventually transition to PureCloud. But then in October of 2020, we were all told our employment with Genesys was being terminated and we were being transferred to work at Infosys. Now just over a year later, rumor is that Genesys is getting ready to announce the End of Life and End of Support for PureConnect.