Good culture but might need to increase financial benefits - Software Engineer Genesys Employee Review

4.0
22 Jan 2024
Recommend
CEO approval
Business outlook

Pros

- Culture is great - Nice people - The product is successful - The engineering and technology is great

Cons

- No profit-sharing - No stocks - 1 time a year for any incentive increase Basically, there needs to be more to keep existing staff to stay on financially while they might see their peers getting very large stock bonuses on top of their usual bonuses. - Pointlessly tried to encourage workers to come to the office. If we are an empathy-focused company, it is obvious why embracing remote as much as possible is a good thing. We are all different, with different situations and circumstances and being remote today is lovely after the pandemic and would to change it.

Explore other reviews about Genesys

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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