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      Genesys

      Engaged employer

      Genesys reviews

      Great CX - Manager Genesys Employee Review

      5.0
      16 Nov 2015
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great customer focus, Innovative products, Market leader, Great community of people to work with and for.

      Cons

      Cross functional team communication can be cumbersome

      avatar
      Genesys Response
      10y
      I appreciate the positive comments. We have been working hard on our communication initiatives, and the entire leadership team welcomes any additional insights and feedback – feel free to set up time with any one of us! Thanks for posting. Tracy

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      5.0
      8 Jun 2026
      Senior ta partner
      Recommend
      CEO approval
      Business outlook

      Pros

      great place to work at

      Cons

      no thoughts at this time

      4.0
      1 Jun 2026
      Senior techincal support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO is very generous. Great work life balance. Excellent pay.

      Cons

      Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

      1
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