They do not value sales, and tell half truths - Anonymous employee Getty Images Employee Review

2.0
22 Apr 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits are the best thing about the company... 5% 401k matching when you start They pay $50 a month towards commuting All health, dental paid Easiest sales job in the world because they don’t really care about making sales. I have never seen or experienced a sales department that just doesn’t care if you don’t hit or grow accounts. Their work life balance is amazing, you get 27 days off from when you start. Except if you are in a FSE role, then you get 10 days but work remotely. Once again, extremely low stress. You have a team that handles your busy work. (All of these were true before Covid-19)

Cons

You will be drastically underpaid no matter what position you choose. If you really don’t care about making a lot of money and just kinda want to coast...perfect job. If you want to make a lot of money, not the job for you. They don’t value high performers. You have to have a good manager to get recognition and there aren’t many there.... They literally pushed out all managers with quality sales experience because they didn’t want to pay them. They promote from within so all managers don’t know how to sell, which is weird. For example their answer for pushback is let the client go, we are Getty and the best in the industry....who else are they going to chose. For an entire year I was told to not solve the clients needs, but to only sell our “standard options”. Doing that undersold accounts and then reps would have to downgrade the account because the clients wouldn’t use all photo credits we sold them.....it was horrible business decisions that went unmonitored for years. Moreover, they allowed reps to backload/top load accounts. If a rep had an account billing 40k per year, they would sell them a package that would include everything they purchased at a reduced cost of 6k. The total spend would be 46k for that account at the end of the year but when the following year renewal would be 6k. The new rep would take a loss while the old rep would get promoted....they literally should be a 1.2 billion dollar company but just valued awful sales practices. They only highlight extremely large deals, but leave out middle and lower tiered reps. There is no presidents club and customer service associates have more clout than anyone in sales. All training/development programs are meant for any other position but sales. Every year they “reorganize”. This means they take top performers and promote them into a demotion so they don’t have to pay them as much....I’m assuming but it makes sense because senior management tells half truths and is anything but transparent. It’s like they pick pocket you...they distract with how amazing the changes are then you actually see the fine print and realize you just took a 10% pay cut. Most of their top talent has left, most good people only stay their a year or two before they catch on and leave. They figured out attrition can be negative for your business last year, I laughed when they figured that on a company wide call..... It’s also kinda funny because they continuously say we need sales to raise the bar. But they don’t provide any uniform practices or trainings. Your on boarding lasts a month with no ramp, and it consists of you watching videos..... If you ever watched the movie waiting or went through server training at an Applebee’s, it’s literally the same process. You watch videos for a month then they are like good luck! Overall, this company has so much potential but their business decisions and execution are so poor that they are their own worst enemies. If you are a high performer stay away....this place will drive you insane.

Explore other reviews about Getty Images

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- fun culture where you get to hear talks by photographers - adopts new technologies relatively early in the game - a really great place to learn and grow as a developer

Cons

- can handle shifts/re-orgs poorly with communication, leaving employees feeling unheard and unvalued.

1
avatar
Getty Images Response
2w
Hello! Thank you for your review! We’re really glad to hear that you have a positive view of our culture, particularly the opportunity to engage with photographers and our adoption of new technologies. It’s also great to know that you found our environment supportive with opportunity for growth - we always aim to ensure employees feel that they can learn and grow within their role, and others. We also appreciate your feedback regarding communication during shifts and reorganizations. We recognize that periods of change can be challenging, and it’s important that our communication is clear, consistent, and inclusive so that employees feel heard and valued. We will work to continue to uphold our Leadership Principle of being trustworthy, transparent, and honest. If you have any other feedback you'd like to share, please feel free to email me at sarah.dudley@gettyimages.com
3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- nice people - want to do good

Cons

- technology feels old - ai can take their livelihood

avatar
Getty Images Response
1mo
Hi, there - thank you for your feedback! We’re glad to hear you’ve had positive experiences with the people here and that our team’s commitment to doing meaningful work stands out. We also appreciate your comments about our technology and concerns around AI. We recognize that staying current with technology is essential, and we’re always trying to invest in efforts to better support both our employees and the people we serve. If you have any suggestions that you'd like to share, or anything else on the topic you'd like to discuss, please feel free to email me at sarah.dudley@gettyimages.com
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