Pros
- Strong product with real potential in the nonprofit technology space. - (Used to have) Talented, driven colleagues across sales, marketing, partnerships, and product. - High-energy environment during growth phase. (now diminished)
Cons
- Lack of transparency from executive leadership, especially around major strategic decisions. - Sales, marketing, and partnerships teams were heavily pushed to drive growth that, in hindsight, appeared primarily focused on increasing company valuation ahead of a sale. - Leadership meeting encouraging employees to “sell your options with no strings attached for some extra money before Christmas” was positioned as a bonus opportunity, without disclosure that it was tied to an impending acquisition and subsequent layoffs. - Acquisition news was delivered in a meeting titled “Growth,” which felt misleading given the restructuring and departmental reductions that followed. - Emotional, reactive decision-making at the leadership level rather than clear, long-term strategic planning. - Post-acquisition, the company’s independence and broader ecosystem potential were significantly diminished, limiting what could have been a much larger vision outside of a single CRM ecosystem.