Givecloud Reviews

3.8

65% would recommend to a friend

(18 total reviews)

62% positive business outlook

Givecloud has an employee rating of 3.8 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Givecloud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Strong product with real potential in the nonprofit technology space. - (Used to have) Talented, driven colleagues across sales, marketing, partnerships, and product. - High-energy environment during growth phase. (now diminished)

Cons

- Lack of transparency from executive leadership, especially around major strategic decisions. - Sales, marketing, and partnerships teams were heavily pushed to drive growth that, in hindsight, appeared primarily focused on increasing company valuation ahead of a sale. - Leadership meeting encouraging employees to “sell your options with no strings attached for some extra money before Christmas” was positioned as a bonus opportunity, without disclosure that it was tied to an impending acquisition and subsequent layoffs. - Acquisition news was delivered in a meeting titled “Growth,” which felt misleading given the restructuring and departmental reductions that followed. - Emotional, reactive decision-making at the leadership level rather than clear, long-term strategic planning. - Post-acquisition, the company’s independence and broader ecosystem potential were significantly diminished, limiting what could have been a much larger vision outside of a single CRM ecosystem.

1.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-A product with some potential in the nonprofit space -Opportunity (at least initially) to help build a GTM engine from the ground up -Strong sense of camaraderie within teams -Remote role, good benefits

Cons

-Timing and handling of layoffs: On December 17th, during a company-wide meeting, the CEO presented an opportunity to quickly sell stock options, framed as “extra cash before the holidays, no strings attached.” On December 19th, the entire Marketing, Sales, and Partnerships team was invited to a meeting titled “Growth – Sales and Marketing,” where we were collectively terminated... six days before Christmas. The optics and sequencing were hard to ignore. -Breakdown of trust in strategic communication: Employees were repeatedly told that the company intended to separate from DonorPerfect and move forward independently. In reality, the company was preparing for a sale. That messaging materially influenced how many employees assessed the company’s direction and their own long-term employment. -Transactional approach to growth: Over the course of a year, leadership built out a full go-to-market team of marketing, sales, and partnerships, with a mandate to drive growth and increase company value. Once that value was realized, the entire function was eliminated. It’s difficult not to view that sequence as purely transactional. -The software can be very buggy, and is in a highly saturated nonprofit market. The software does a couple of things very well, and the rest quite poorly. One of the company's mottos is “People over Profit.” Based on how this situation was handled, that statement did not reflect the lived experience of the teams impacted. Acquisitions and restructures are part of business. But transparency, timing, and leadership integrity matter. Culture is defined less by what’s said in company meetings and more by how people are treated when decisions get hard.

2.0
2 Sept 2025
Recommend
CEO approval
Business outlook

Pros

fully remote benefits and birthday time off some friendly coworkers to work with

Cons

Multiple sudden staff departures with little transparency, No job security, Promotions feel based on favouritism, not performance, Feedback doesn’t feel safe to give honestly, Weekly reports/check-ins feel more like monitoring than support

avatar
Givecloud Response
8mo
Thank you for taking the time to share your feedback. We appreciate your perspective and the opportunity to reflect on how we can continue to grow as an organization. We understand that change — especially when it involves team transitions — can create uncertainty. Out of respect for individual privacy, we don’t share details around personnel decisions, but we do aim to communicate organizational changes as clearly and thoughtfully as possible. Your comments are a reminder of how important clear communication is, and we’re committed to continually improving how we share updates and decisions that affect our team. We also value your input on fairness, inclusivity, and feedback culture. These are core parts of our values at Givecloud, and we’re focused on ensuring that our processes and leadership practices reflect them consistently. Thank you again for sharing your experience and for recognizing the positives you’ve seen in our culture. Honest feedback helps us do better — for our people and our mission.
Viewing 1 - 3 of 18 Reviews

Glassdoor has 20 Givecloud reviews submitted anonymously by Givecloud employees. Read employee reviews and ratings on Glassdoor to decide if Givecloud is right for you.