Pros
Other workers are relaxed and friendly for the most part, they move you around locations so you end up meeting some cool people. Lots of diversity, Free burgers and the uniform isn't too strict so you can express yourself. If you stick it out you get a Cert III and other qualifications. They give people promotions frequently.
Cons
Workplace bullying doesn't really get dealt with, being liked by higher ups = better treatment. The pay is extremely low for under 22's because they pay based on years out of school and whether you finish the Cert III they make you do. TL role is very demanding and a lot of pressure to save hours/send people home early even if it means we have to stay back til 1am, which we get in trouble for too so you can't win. They rush people into promotions so it's kinda like being thrown in the deep end. The shifts are completely different every week so it's very hard to plan things ahead of time, thus we get constant sick calls.