Customer Service - Customer Service Representative HGS Employee Review

1.0
25 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Flexible hours and team collaboration through portal are great.

Cons

Low pay, hours change without notice, missing hours on pay, unmotivating management and lack of growth opportunities.

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HGS Response
6y
Thank you for taking the time to offer your feedback. We are sorry that your HGS experience did not meet your expectations. We are focused on offering the very best support to our employees and take your feedback seriously; it will help us improve the HGS experience for all of our employees. We would like to continue this conversation with you from a local site level. Please connect with us at talk2us@teamhgs.com so we can further address your comments.

Explore other reviews about HGS

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I don’t have any con

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HGS Response
1mo
Thank you for your wonderful feedback and recommendation. We’re glad you had a great experience at HGS and wish you all the best ahead!
4.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

- Quick to adopt new technologies - High degree of freedom

Cons

- Agressive timelines - Unclear direction

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HGS Response
1mo
Thank you for your feedback and for recognizing HGS’s focus on innovation and new technologies. We appreciate your comments. Wishing you continued success at HGS!
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