Does HGS pay their employees well?

According to anonymously submitted Glassdoor reviews, HGS employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at HGS. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at HGS?

52% of HGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HGS 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HGS?

Customer Service Representative (681) , CRO (312) , Customer Service Representative (CSR) (164) , Team Leader (111) , Process Consultant (77) , Customer Service Advisor (62) , Customer Relationship Officer (60) , Customer Service (58) , Customer Service Associate (58) , Software Engineer (54) , Process Associate (53) , Associate (51) , Senior Process Consultant (47) , Assistant Manager (43) , Brand Advocate (41)

What are the pros of working at HGS according to real employee reviews?

"Good team and work from home" ((in 204 reviews)); "Good people and teams mates." ((in 130 reviews)); "Friendly nature good environment better place to work" ((in 128 reviews)); "Good work environment and flexible" ((in 122 reviews)); "Good working environment and encouraging" ((in 100 reviews))

What are the cons of working at HGS according to real employee reviews?

"Less salary and poor down" ((in 458 reviews)); "Poor management and will not appreciate hard work" ((in 225 reviews)); "Additionally the pay is low and unlivable but if you are desperate for a job work here" ((in 203 reviews)); "Pros are managers are the worst" ((in 83 reviews)); "Long hours but others everything else is good" ((in 24 reviews))

What are employees saying about HGS redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HGS redundancy and their outlook for job security at HGS in 2026.

HGS Reviews

3.3

52% would recommend to a friend

(5,007 total reviews)

Venkatesh Korla

67% approve of CEO

50% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Culture and values

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

2.8

Compensation and benefits

HGS has an employee rating of 3.3 out of 5 stars, based on 5,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews

4.0

22 May 2025

Good job

Engineer

Recommend

CEO approval

Business outlook

Pros

Good place to in there

Cons

Esay to teach to college

HGS Response

1y

Thank you for your feedback! We’re happy to hear you’ve had a good experience at HGS. Your comments are appreciated, and we’re glad you see value in the work environment.

5.0

6 Jan 2023

very good

Staff accountant

Recommend

CEO approval

Business outlook

Pros

every thing is good here

Cons

there is no such cons

HGS Response

3y

Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond.

4.0

21 Oct 2022

Good People Good Environment

Recording and analytics sme

Recommend

CEO approval

Business outlook

Pros

Very kind people and leaders. Managers are great

Cons

growth is stagnant as well as the salary

HGS Response

3y

Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.

Viewing 1 - 3 of 5,007 Reviews

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Spanish Bilingual CSR

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