6 Jan 2015
Hanover Research Response
11yThank you so much for your feedback. I am glad to hear that you enjoyed the work atmosphere and spending time with your colleagues. Our clients and partners set very high expectations in terms of product quality and turnaround times and we are clear during the hiring process that the research role is deadline driven and competitive however I can appreciate that this can be very challenging at times. We have been and will continue to invest in training and professional development during the first few months in seat to train and support our research staff as they learn to manage their project loads and deadlines, but if you are still experiencing difficulties with the project turnaround times, please speak with your L&D trainer, your Personal Manager, your Content Director or come directly to me so that we can work together to alleviate the challenges. I do like your idea about building in an hour of protected time a week for mentoring/collaboration and have already passed this on to the research leadership. Hopefully we will be able to incorporate this into the workflow in some capacity. Again, thank you for your feedback.