Meaningful Work, but Poor Communication During Layoffs - Business Process Manager HealthEquity Inc. Employee Review

2.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Collaborative and capable peers who genuinely care about doing good work. The company’s mission to connect health and wealth is inspiring, and there are real opportunities to improve processes and deliver measurable results. My team had strong analytical talent and a shared focus on making transformation stick.

Cons

Executive communication during the reduction in force was impersonal and lacked transparency. Despite strong performance, employees were left in the dark about next steps, internal opportunities, and timelines. The handling of severance and internal rehire attempts felt disconnected and procedural rather than people-centered.

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HealthEquity Inc. Response
7mo
Thank you for taking the time to share such thoughtful feedback. We’re grateful you felt connected to our mission and team collaboration, that means a lot. We also hear your perspective on communication and transparency during organizational changes. Moments like these are never easy, and we’re continuing to learn and improve how we support teammates through transition with clarity. We appreciate the impact you made and wish you the very best in what’s ahead.

Explore other reviews about HealthEquity Inc.

5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Opportunity to be an owner. The evolution of the strategy is super exciting. AI forward.

Cons

HSAs aren't yet available to all.

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

From the very beginning, the experience felt welcoming, thoughtful, and well organized. The recruitment process was smooth and informative, and every interview felt like a genuine opportunity to have real conversations and build meaningful connections. The team was incredibly supportive throughout both hiring and onboarding, which made the transition feel seamless. A great example of the company’s culture is Trailhead, an experience designed to bring new hires together early on and help them connect, learn, and feel part of the organization right away. It’s clear there is a lot of intention behind how employees are supported, especially when it comes to building connection from day one.

Cons

Still early in my time here, but no major cons to note so far.

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