Does Helpling pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpling employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Helpling. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Helpling?

50% of Helpling employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpling 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Helpling?

Cleaner (23) , Operations (6) , Customer Service Representative (5) , House Cleaner (5) , Operations Agent (3) , Operations Associate (3) , Senior Software Engineer (3) , Domestic Cleaner (2) , General Cleaner (2) , Intern (2) , Janitor/Cleaner (2) , Manager (2) , Personal De Limpieza (2) , Product Manager (2) , Software Developer (2)

What are the pros of working at Helpling according to real employee reviews?

"Global expertise and working alongside experienced colleagues which is great for learning" ((in 10 reviews)); "Good mixture of young and experienced people." ((in 7 reviews)); "Learned a lot from my direct manager." ((in 4 reviews)); "consistent salary and its ok." ((in 4 reviews)); "Flexible hours" ((in 3 reviews))

What are the cons of working at Helpling according to real employee reviews?

"Management is the biggest con" ((in 9 reviews)); "Not too many offers, big commission" ((in 3 reviews))

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Helpling reviews

Good rnough - Customer Service Representative Helpling Employee Review

1.0

11 Jan 2024

Customer service representative

Recommend

CEO approval

Business outlook

Pros

consistent salary and its ok.

Cons

no climbing up the position. you will be chewed and spit on. despite this being a very small company

Helpling Response

Dear Employee, Thank you for your feedback. We appreciate your honest evaluation and take it very seriously. We would be happy to discuss your points of critique personally, to ensure that we improve in the future. If you are interested in discussing career progression, please get in touch with your direct supervisor or send me an email directly at hr@helpling.com. Thank you very much! Best regards, Katharina Prien Head of People & Culture

Explore other reviews about Helpling

3.0

29 Mar 2018

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Like to work here because it's exciting always something new

Cons

Just having to travel so much

2.0

28 Sept 2025

House cleaner

Recommend

CEO approval

Business outlook

Pros

-flexible hours -lots of clients

Cons

-No benefits of being an employee (health insurance etc...) but same expectations (you represent helping and will be punished if you mess up) -Can lose work suddenly with no notice -Helpling raises their middleman rate without telling clients so either you take a pay cut or "raise" your prices to match.

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